General Questions
File Creation
File Submission
Printing
Personal Copies
Yes. We will be open all night for ICORE.
Accepting files and printing: all night
Binding approved pages: Closed 11pm-9am
See here details on our pricing, but the actual cost depends on a number of factors such as paper choices, special pages, or a large number of corrections. Teams interested in saving time and money should pay close attention to the instructions and this FAQ, and carefully read our Best Practices to avoid unnecessary costs.
No, but your team does need to register for the Icore Gold Plan with Mr. Copy. Registered teams may send their files whenever the files are ready to print. We are open 24hrs the night before the case is due.
Teams are limited to two cars on our lot at any time. This is a requirement to qualify for the SUPER SAVER rate. We are in a restricted parking zone, but on-street parking is allowed after 4:45 every afternoon. Carpooling is recommended. Teams arriving in more than two cars will not qualify for the Super Saver rate.
Teams must pay on one credit card or one cash transaction. We are not able to split a bill into six parts and accept six credit cards. All charges, including personal copies, must be handled in a single transaction before the case is bound. We are unable to make change for team members. Personal copies must be ordered with your main case and paid for that night.
Teams must register to qualify for the Super Saver rate. Unregistered teams will be charged standard commercial rates.
Although off-brand PDF creators exist, we strongly recommend using only Adobe Acrobat (the full version, not the freely-downloaded reader). In these cases, you can simply print your document to a PDF file as if you were printing in on paper.
No less than a 1/4-inch (.25 inches) margin on all sides. Our copiers will not print any closer to the edge of the page than 1/4-inch. Also, the binding will punch 1/4-inch into the edge of the paper. For information on borderless printing, please look here.
Ink printed to the edge of the paper is called a bleed. In order to do this your standard 8.5 x 11 pages must be printed on 11 x 17 stock and cut down. Instructions can be found here. If you want to have your pages printed with a bleed, please create a separate PDF with those pages laid out as indicated:
Clip art and photographs should be at least 300dpi (dots per inch). Images taken from the web are typically 72dpi and will appear blotchy when printed. High quality stock photos are available to purchase through www.istockphoto.com for about $20. This will get you 3-4 photos.
If you are creating artwork in Adobe Photoshop, set the resolution to at least 300dpi.
There is no deadline for printing. We will be here all night for just for ICORE teams. We will not close--although those who submit after 11pm may have to wait until after 9am to pick up their bound copies.
We stay open so that you don't have to rush your work. Take the time you need to make sure your PDFs are correct before you come. Each semester we have one or two teams rush down before they are ready, only to spend agonizing hours here trying to fix their problems. You will find the relative quiet, space and comfort of the library much more conducive to productive work than our crowded lobby.
Please name your files using these guidelines. Failure to name your file accurately will result in delays. Please remember that you're submitting five PDFs (one separate file for each book).
Your file names will all start with "Team XXX" where XXX is your team number. If you use improper names your case will take longer to complete. As you might guess, fifty teams submitting files named "Final Case.pdf" is a little difficult to sort through.
Your main case will be: TEAM XXX MAIN
Your subcases will be: TEAM XXX MARKETING , TEAM XXX FINANCE , and so on.
Special Pages: Teams that want bleeds must put these pages in a seperate PDF and name it: TEAM XXX SPECIAL
For more detailed instructions, see FTP Instructions.
Using Internet Explorer, go to ftp://68.254.91.94. Use the VIEW menu and click "Open FTP Site in Windows Explorer." A new window will open. Go to the FILE menu and select LOGIN AS and then click the ANONYMOUS CHECK BOX. Then it's a simple matter of dragging-and-dropping your PDFs into the INCOMING folder.
Our server will handle emails up to 10 megabytes in size. If your case files are under this size you can send them via email if you cannot FTP (see Best Practices for more information). Each email should include your team number in the subject line. It is okay to send multiple emails if needed; just be sure your team number is in each subject line. You should receive an email response from us within 10-15 minutes that your files have arrived. Wait for a confirmation before you come to the store. Be sure your account allows you to send large files! Do not submit your case until after you have reviewed your PDFs completely (see Best Practices for more information).
Once we receive your files they'll be submitted for printing within minutes or even seconds, and they cannot be stopped. To avoid costly reprints, proofread carefully before you submit your PDFs.
Yes. All parts (main case, sub-cases, and personal copies) arep printed in full color at the standard Gold Plan price. Yes. After we submit your file to the print queue we will send you an email letting you know when you can review your outputs. You will come to our store at that time and review your outputs. Once you have completed your review you will submit your binding order. On the night before the ICORE project is due we will remain open all night for file submission and printing. Correction files should be submitted in the same manner as your case files (email, FTP, etc.) and named TEAM XXX CORRECTIONS. Those files will be printed and you will be notified when your corrected pages are ready. See
How do we submit our corrected pages for printing?
Corrections that will take fewer than five minutes to fix can be fixed on our workstations here, but any larger issues will require you to return to your original computer and create new files. Please also note that if your team is purchasing personal copies, you'll need to submit a corrected main case file for them to be printed from, regardless of how your turned-in project is completed. You should submit them in the same way that you submitted your main case. Any replacement pages should be placed in a single PDF named "TEAM XXX CORRECTIONS" and submitted. Make sure you don't submit pages you don't need. If you're only replacing pages 16, 24, and 84, send a three-page PDF. Don't pay for reprints on pages you don't need.
We cannot print selected pages from files.
No. All ICORE cases are printed on high-quality white paper. Color paper will not print color images correctly. No. Because of the complexity of ICORE printing, two-sided prints are not available. The cost of personal copies is listed on our Pricing Guide.
Yes, your personal copies will be printed in color just like the main case file you turn in. In fact, it's printed from the same file.
Personal copies are paid for on the same transaction as your main case--after your prints are proofed but before they are bound.
Because we prioritize printing the cases to be turned in before we print personal copies, it may be as late as 5pm on the day ICORE projects are due before we have all personal copies printed.
Once you're finished, just send an email to icoregold@copysales.com with the subject line TEAM XXX FTP COMPLETE. We'll reply within 10-15 minutes
with any questions. We will also tell you when you may send someone to pick up
your prints. PLEASE NOTE: You will only send ONE PERSON to pick up the
prints. They will bring the prints back to the library where you may review them
as a team and make any corrections necessary. An information packet will be
included with your prints with specific instructions for any corrections you
need to make.
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Can we submit our files via email?
Yes, but only if you cannot FTP (see FTP Instructions.)Back to Top
What if I submit my case to Mr. Copy and within minutes find a mistake and want to resubmit it?
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Can you print the whole case, including sub cases and personal copies, in color?
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Do we review the case after it is printed but before you bind it?
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What if my team finds errors in our prints?
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How do we submit our corrected pages for printing?
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Can we print our case on colored paper in color ink?
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Can we print on both sides of the page?
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How much will our personal copies cost?
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Will our personal copies be in color?
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When do we pay for our personal copies?
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When will our personal copies be ready?
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Revised:
12/05/11.